On Wednesday, June 19, CDK Global reported that it had experienced a “cyber incident” that caused it to shut down all systems. On Wednesday afternoon, CDK announced that it restored DMS, Digital Retail, and CDK Phones, including Unify and DMS direct login access, but then experienced another incident late Wednesday evening that caused it again to shut down all systems. CDK cannot estimate how long the outage will last and its customer service is unavailable.

FADA is committed to bringing you resources to help you during this period of disruption. FADA Endorsed Partner, Reynolds & Reynolds has created an Emergency Forms Kit for you to access all forms needed to conduct business.

You can access the Kit in two ways:

  1. Call the Emergency Forms Hotline at 1-800-344-0996. An associate will assist you in processing your request.
  2. Access REYSOURCE and place an order for your forms. You may have to set up an account if you do not have one.

Below are links to blank forms provided by the Florida Department of Highway Safety and Motor Vehicles.

  1. Power of Attorney and Affidavit of Authorized Agent
  2. Power of Attorney for a Motor Vehicle, Mobile Home, Vessel or Vessel with Trailer
  3. Separate Odometer Disclosure Statement and Acknowledgement
  4. Vehicle Identification Number and Odometer Verification

As soon as the extent of the incident is identified, FADA will reach out to the Florida Attorney General’s office to ensure dealers are in no way liable for any data losses.

If you have any questions or need further assistance, please contact [email protected].