Service Advisor Program
This 600 hour program provides graduates with the opportunity to enter a high-wage, in demand career in automotive sales and service.
The Service Advisor Consultant program provides students with an introduction to automotive basics, planning, management, finance, product skills, principles of technology, labor issues, community issues, health, safety and environmental issues.
Upon successful completion of the program, graduates are eligible to seek an ASE Industry Certification as a certified Automobile Service Consultant.
This unique, first of its kind program was created at the request of Florida Automobile Dealers Association and dealerships throughout the state to meet the increasing demand for qualified employees to work in this critical customer service position.
Classroom and Dealership Experience
readies students for the workplace
1. INTRODUCTION TO SERVICE ADVISOR ROLE
Identify and thoroughly explain the tasks/duties of the service consultant
2. DEALERSHIP POLICIES AND PROTOCOLS
Learn the team approaches used in the automotive service industry to offer superior customer service
3. ON-SITE DEALERSHIP EXPERIENCE
This program pairs you with a local dealership to provide invaluable real-world experience
4. INDUSTRY CERTIFICATION/LICENSURE
So you’re ready for employment, students take these exams from the National Institute for Automotive Service Excellence and receive an Automotive Service Consultant – C1