Attention Dealer Principals, General Managers and Service Department Managers:

Customer-owned recording devices in your service department may be gathering information on your store, your employees, your employee’s language patterns, and the unauthorized use of the vehicle by staff. This is a growing problem and deserves your immediate attention! 

Be on the lookout for an FADA memo with suggested guidelines and an employee disclosure form related to recording devices. As always, if you have any questions, please contact members@flada.org or call us at 850.224.1466.

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