Addressing the Need for Service Techs Nearly 109,000 career jobs are available at U.S. dealerships today, according to a recent Harris poll, sponsored by Automotive Retailing Today. The study underlines the need for talented service techs who are looking to make repairing cars a career. AYES (Automotive Youth Educational Systems) is a new approach for hiring and training automotive technicians. It is a national partnership of automobile manufacturers and dealers and education departments in many states around the country. Together these groups are helping fill the many open service positions by preparing students for entry-level positions in dealerships all over the country. More than 4,500 dealerships already are participating in AYES, literally “growing” their own technicians. AYES is supported at the highest levels of the automotive industry. Video: Dealers face a growing crisis in the service department as the number of qualified technicians continues to shrink. See how AYES is helping them overcome it. The Dealer Crisis in Service, 8 minutes, Windows Media Broadband.
Dealers: From job shadowing, to the mentored internships, to career placement, dealers act as an extension of the manufacturer and make AYES internships possible. But students aren’t the only ones benefiting from the experience. Sponsoring AYES students often results in higher retention rates in the dealership service department. A survey of 2004 AYES interns found that 76 percent are still with the same dealership.