We have compiled several resources for you on our website including who to call when you have a question about your recently purchased vehicle or service visit and general information on Florida’s New Car Lemon Law.
- For general questions or consumer/regulated program related topics, please call the toll-free Consumer Services Hotline at 1-800-HELP-FLA (435-7352) or visit the Department of Agriculture and Consumer Services website.
- If you would like information about Florida’s Lemon Law, please contact the Attorney General’s Office. The Lemon Law Hotline is 1-800-321-5366 (1-850-488-2221 for consumers outside Florida.)
- Consumers who have questions about their Gap insurance or warranties should contact the Florida Department of Financial Services’ Division of Consumer Services or call 1-877-MY-FL-CFO.
- The Attorney General’s fraud hotline is 1-866-966-7226 (1-850-414-3990 for consumers outside Florida.)
- For questions about your automobile financing contract or to file a complaint, please contact the Florida Office of Financial Regulation by calling 1-800-848-3792.
- All other complaints against license Florida dealers should be filed with the Department of Highway Safety and Motor Vehicles at the regional office responsible for the dealership. To file a complaint and access the address of the regional office nearest you, please click here.
